Hotels
The Importance of Staying in the SETAC Room Block
The importance of reserving a hotel room using the official SETAC housing block cannot be stressed enough. SETAC makes every effort to keep expenses for participants as low as possible. We work with cities and convention centers to secure discounted hotel room rates for our attendees. Additionally, the group booking helps us negotiate discounted rates at the convention center, which as a non-profit organization, we pass on to our meeting attendees through lower registration fees. So when you reserves a room, we urge you to use the official SETAC housing block to help SETAC provide affordable rates for this and future meetings.
Be Aware of “Housing Pirates”
Please note, the SETAC-authorized housing partner, Maritz, will NOT contact you about the SETAC annual meeting hotels or housing.
While other hotel resellers may contact you to offer accommodation for your trip, they are not endorsed by or affiliated with this event. These are companies that phone, fax or email attendees and exhibitors, claiming to offer good deals on hotel rooms. They may falsely claim to be affiliated with SETAC. If you provide your credit card information to one of these companies (commonly referred to as “housing pirates” or “housing bandits”), your card may be charged, and you might not have a hotel room when you arrive in Louisville.
SETAC has confirmed that multiple “housing companies” or “housing wholesalers” such as Exhibitors Housing Management and Exhibition Housing Management, who are not affiliated with SETAC or this year’s annual meeting, have continued contacting exhibitors and members, asking to book hotel rooms through them for the meeting.
The official SETAC housing bureau is Maritz. You will not be contacted directly by Maritz unless there is a question about your existing reservation. Unless you have initiated the communication, please do not provide anyone with your personal information, especially your credit card number.
Please be wary about booking hotels through non-authorized sources that contact you as there is no guarantee you will have a room upon your arrival in Louisville.
If you are contacted by someone asking if you need a room at SETAC, or if they represent themselves as the “SETAC Housing Bureau,” please get as much information as you can, such as the name of the company, the person calling and their telephone number — then contact louisville@setac.org.
Cancellation Policy
All reservations must be guaranteed with a major credit card valid through December 2023, any reservation not guaranteed with a credit card will be released and no room will be held. The hotel may charge a deposit equal to one night plus tax on or after 18 October 2023. The deposit will be forfeited if the reservation is not canceled 48 hours or more prior to the arrival date. Some hotels charge a penalty for checking out earlier than scheduled. To avoid this, please verify your departure date upon checking in to the hotel.